Request data deletion
Submit a verified request to delete your Riovis account and all associated data. We honor GDPR Article 17 and CCPA right-to-delete obligations.
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What gets deleted
- Your user profile, sign-in identity, and login history
- Your membership in any tenants (organizations) on Riovis
- All connected social, video, messaging, and CMS OAuth tokens (revoked and zero-filled)
- Marketplace creator profile data, contracts, and earnings history (if applicable)
- Audit logs, analytics events, and brand-engine data tied to your identity
Compliance timeline
- Production deletion
- Within 30 days of verification
- Backup retention purge
- Within 90 days of verification
How to submit your request
I have access to my account
Sign in and use the in-app deletion control. Your active session proves identity, so no email verification is needed.
I no longer have access to my account
Submit your email below. We'll send a verification link you must click to confirm. The link expires in 2 hours.
Need help?
If you cannot submit a request through this page or need help with a special case, contact us at privacy@riovis.com
If you've already submitted a request, you can check the status of your request